security is hard, let’s improve the conversation

A few days ago, a number of folks were up in arms over the fact that you can see saved passwords in your Google Chrome settings. Separately, a few folks got really upset about how Firefox no longer provide a user interface for disabling JavaScript. These flare-ups make me sad, because the conversations are often deeply disrespectful, with a tone implying that there was obvious negligence or stupidity involved. There’s too little subtlety in the discussion, not enough respectful exchange.

Security is hard. I don’t mean that you have to work really hard to do the right thing, I mean that “the right thing” is far from obvious. What are you defending against? Does your solution provide increased security in a real-world setting, not just in theory? Have you factored in usability? Is it security theater? And is security theater necessarily a bad thing?

These are subtle discussions. Let’s discuss openly and respectfully. Let’s ask questions, understand threat model differences, and contribute to improving security for real. In particular, let’s take into account typical user behavior, which can easily negate the very best security in favor of convenience.

Let’s talk examples.

writing your passwords down

Recently, I had to create a brand new complicated password. I pulled out a sheet of paper, thought of a password, wrote it down, and put the piece of paper in my wallet. Someone said to me “did you just write that password down?” I said yes. The snarky response came back: “you should never write passwords down.” Maybe you’ve said this yourself, to a relative, friend, or co-worker?

Except it’s not that simple. Bruce Schneier recommends writing down your passwords so you’re not tempted to use one that’s too simple in order to remember it. Oftentimes, you should be more worried about the remote network attacker than people who have physical access to your machine.

But don’t feel bad about it. You’re not stupid for telling your poor aging parents to pick long impossible-to-remember passwords and then never write them down. That’s what many experts said for years. This stuff is hard. It’s worth discussing, exploring, and finding the appropriate balance of security and convenience for the application at hand. The answer won’t be the same for everyone and everything.

Google Chrome passwords

Yes, it’s true, you can, in a few seconds, view in cleartext all the passwords saved within a Google Chrome browser. But did you know you can do it in Firefox and Safari, too? With just about the same number of clicks? Are you having second thoughts about your immediate gut reaction of pure disgust at Chrome’s apparent sloppiness?

There are good reasons why you might legitimately want to read your passwords out of your browser. Most of the time, if you give your computer to someone you don’t trust, you’re kind of screwed anyways. But it’s subtle. It’s not quite the same thing to have access to your computer for a few minutes and to actually have your password. In the first case, someone can mess with your Facebook profile for a few seconds. In the second, they can get your password and log in as you on a different machine, wreaking havoc on your life for an extended period of time. So maybe it’s worth a discussion, maybe you can’t play security reductionism. Maybe the UI to view your passwords shouldn’t exist.

Would that then be security theater, since, as Adrienne Felt points out, you can install an extension that opens up a bunch of tabs and lets the password manager auto-fill them all, then steals the actual passwords? Maybe. It’s worth a discussion. In fact I like the discussion Adrienne, Joe, and I are having: it’s respectful and balanced, though limited by Twitter.

Is this fixed by Firefox’s Master Password? Sort of, if you believe that addressing the problem for a tiny percentage of the population is a “solution,” and if you assume those users will know to quit their browser every time they leave their computer unattended. Still, it’s worth pointing out the Master Password solution and evaluating its real-world efficacy.

Disabling Javascript in Firefox

As of version 23, Firefox has removed the user interface that lets a user turn off Javascript, and some folks call that lame. Why is Firefox removing user choice?

OK, so let’s consider the average Web user. Do they know what “disabling Javascript” does? If they do, is it much harder for them to use an add-on like NoScript? If they don’t, what is the benefit of offering that option, knowing that too many options is always a bad thing? Some people believe Javascript is so integral to the modern Web that disabling it is as sensible as disabling images, iframes, or the audio tag. Others believe the Web should always gracefully degrade and be fully functional without Javascript.

This is a very reasonable discussion to have. The answer isn’t obvious. My opinion is that Javascript is part of the modern Web, giving users a blunt “disable Javascript” button is practically useless, and add-ons are a fine path if you want to surf the Web with one hand tied behind your back. I have no beef with anyone who disagrees with me. I do have a beef with people who call this decision obviously stupid and see only downsides.

The Web is not that simple. Security is not that simple. And people, most importantly, are not that simple.

Let’s build a better way to discuss security. Never disrespectful, always curious. That’s how we improve security for everyone.





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