Category: people

  • The Flare Process: Incident Response in Medium-Sized Organizations

    When I was VP Engineering at Clever, I defined an incident response approach that I called The Flare Process. A few years later, with the added benefit of hindsight, here’s my description of the process. It goes without saying that you should shamelessly steal / copy / modify this process for your own use, including […]

  • Looking forward to disagreeing

    Looking forward to disagreeing

    In a recent conversation with one of my awesome managers, I found a way to briefly describe people with whom I particularly enjoy discussing complex topics: I look forward to disagreeing with them. Think about it: you’ve got opinions on how to achieve something, maybe it’s technical maybe it’s not, and you want to build […]